Testimonios de Clientes
The Best. Fast and Good
It was my "Goldie's" first check up and it went very well! The BEST customer service team!!
Sarah Harper did an amazing job, she is very professional and explained in detail the problem with my car. she should be promoted
EDIT: Josh and Mark Miller made this right. They tracked down a difficult to find corroded wire to a sensor that sporadically turned on the check engine light. They worked hard to make sure I was satisfied. I recently brought my car in for a check engine light issue. As I explained to the employee this all started when my extremely corroded OEM battery finally failed, though only after ~3 years. When I changed the battery and the corroded terminal connector the check engine light is sporadically coming on but on the day of my service unfortunately wasn’t on. It ...
Great very helpful especially the lady at perms plate I didn’t buy my vehicle at the dealership I bought it somewhere else and my contact was with somebody else the lady at perm plate took care of me with my other contact and got my repair done
Honestly, I have never had a car buying experience like the one I had at Mark Miller Subaru absolutely amazing and stress-free.
I love Mark Miller Subaru South Towne! They are friendly, courteous and quick to help with any questions or concerns I may have regarding my vehicle. I actually drive from another State to have my service done there, because I trust their service. Thank you Mark Miller South Towne for being great at your job!!
Todd is freaking fantastic to work with. Funny and kind. Loving my truck something fierce. Great experience. We loved the deli also. Made for a delicious lunch for us all. Learned away more than I wanted from Nate in finance
everyone was on the ball
Guys! Love the service on my car, that’s why I come back. I’ve been to Clark’s auto out on 17th south and 500E and I wasn’t a fan, they used mobile 1 and they added the bare minimum of oil. Yeah, I know… mobile 1, which is just fine. But not for these guys. And yeah I do check after oil changes. I wasn’t going to bring it up, but the gentleman, that checked us in said something to me. I don’t believe the service guy knew just how long I was listening for, but I ...
The sales and business staff were helpful, professional, and true to their word. Benson and Robert were fantastic and delivered a very good buying experience.
The experience of buying a new car here was such a nice surprise. Jeff and Robert made the process so easy. They took the time to explain all of the details. This is the place to buy a new car! Thank you so much for your help!
So kind. Fast.
Aspen, was very helpful. She kept me up dated on all that was happening. What a pleasant experience.!!
We are incredibly thankful to have found this service! They are very thorough and efficient. Extremely helpful and friendly. Professionalism all around!
Trenton Jones was the kindest, most helpful person at your location. I've met many, all who have been awesome, but he surpasses them all! Promote this guy! I've never met him before. He is the epitome of the kind of customer service I dream of.
Loved my Outback from the beginning. However I was sure the salesman that sold me the Outback said I had a lifetime of oil changes etc. So when I brought it in the first time for a change, I was surprised to be charged and I did question that salesman. I am still sure that was part of the deal. Next thing was my transmission was leaking and I talked to an excellent CS lady last year. I got a rental and my SUV was fixed and I continue to love the Outback. Last Sunday, I noticed a leak on ...
The person that checked me in and out was very friendly and helpful.
Fast, Friendly, & informative. Love y’all
Great service and all issues covered under warranty. More communication would have been better. My car was there for 2 full weeks and no updates after the first day until I called and was told they were “just about to call me” and my car was Joe ready.
Very great service
Although I worked with 2 sales people (original left the company in November 2022) after I ordered my new vehicle, the remaining sales person did extremely well in keeping in touch with me and keeping me updated on the status of my car order and shipping, the outcome upon delivery was extremely satisfying.
I have taken my CrossTrek to this dealership since I moved up here (3 years ago). Typically, I am very pleased with the staff and service. This time, unfortunately, was different. After spending over $800 on my suspension, a terrible noise started happening. I called and asked them to take a look and make sure their work was all good. They still charged me the diagnostic fee, just to check their work. Didn’t seem right to me, and never heard back from the service manager. They ended up telling me it was one of the mud flaps, but didn’t offer ...
I made an appointment to have my oil changed and got all your text messages except the one to tell me to come pick up my car so I had to wait till the next day to get it. Not your usual service. I didn’t even get notification it was ready on Sat morning. I just showed up hoping it was done. The technician gave me a friends and family discount which was nice.
I have nothing but the highest regards for Mark Miller Subaru and all of the staff I have worked with over the years. This is partly why I just purchased my 5th Subaru from them. ‘Old’ Dave was great to work with, friendly and helpful. I sincerely appreciated his dedication to my wife and I as his clients.
Came in for a windshield replacement. I was able to pick my car up sameday. Perkins did a fantastic job on the install as did the service team at Mark Miller South Towne.
Bought my first Subaru second hand from a private party. Came in to get a recall done. The team got it done earlier than quoted! And the parts counter gave me a FREE touch up paint pen, when I was ready to pay full price for it! Thanks!
I love the South Towne location. Everyone in the service department is so friendly and easy to work with. I have had to take my car in for a few visits recently and it has been a great experience each time. Thanks to all the staff!
Quicker than expected. Very helpful staff. Waiting area was great for me to work remotely.
The express service was quick and easy! The staff at the Southtowne location is fantastic, always polite and helpful!
I'm a new Subaru owner and customer and I am not disappointed!! The service was quick and the service agent communicated through text and even followed up the next day. I'm very impressed with Subaru's customer service. I was pleasantly surprised by the car wash and to find out it is a complimentary service offered any time. Thank you Subaru!
Everything went smoothly. Everyone was wonderful. Our problem was fixed.
The service at Mark Miller South Towne is always top notch. I showed up a week early (mixed up the date) and the team was still able to fit me into the schedule and have a quick turnaround. Such a nice group, and the waiting area is very comfortable.
Old Dave was so helpful and patient and kind. I loved my experience at Mark Miller. It was such an easy process and I never felt like I was getting pushed into anything. Nate in financing was so fun to work with as well. Very knowledgeable and helpful!
This was truly one of the best car purchasing experiences I have ever had! My salesperson Roger Nielsen made the entire process from start to finish effortless! I will definitely come back for future purchases and recommend your dealership to friends and family! Thank you for such a great car and a wonderful experience!
Trusting someone you've never met with your money is scary but that was the best decision I’d made, The process was super easy, she kept me updated step by step until she was finished, thanks a million!, my last trade profit was $15,300. I have been trading and I will keep on trading with Mrs. Cathy Frederick you can contact her on Email:[email protected] WhatsApp: +1(850) 446-6717
Very positive experience. Sarah Harper was incredible. I got a call from Sarah when the tow truck dropped my vehicle off. Sarah asked me what the issue was, listened and asked good questions. Sarah gave clear expectations. I got off the phone feeling that my problem was understood and that my vehicle was in great hands. Sarah was in constant communication with me. When I got an unexpected text that my vehicle was ready to be picked up sooner than we discussed, I called to ensure this wasn’t an error. Sarah picked up and explained the situation and had ...
I have been seeing so many people talking about a lady called Mrs. Alexander Melissa, and I kept wondering if he is really an expert trader like they say about her because almost all everyone is not real in trading aspect, then I contacted her to give a trial and I was shocked and amazed that with just $500 I invested, Mrs. Alexander Melissa helped me managed my account and after 5 days of trading, I made my first withdrawal of $6,200. I can't keep this to myself with the COVID19 PANDEMIC the world is facing now. Contact Mrs. Alexander Melissa and ...
Roger and Rhett were both friendly and professional. Roger kept me up to date on my Crosstrek order and called me as soon as it arrived. He was willing to answer any question that I had and did so with a smile. Rhett was helpful in helping me find the best warranty for my annual milage and habits. He also went out of his way to help me find the best deal possible. Mark Miller takes the extra stress away from buying a car. Would recommend to anyone looking for a Subaru. 10 Stars!
Staff were pleasant and informative. They listened to what I needed.
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We always have the best service and it is done on time. Honesty and reliability are important to us when taking our car in for service and we get them both at Mark Miller. That's why we keep coming back.
Very pleased with the costumer service everyone very happy and friendly
My salesman and finance guy were amazing. The buying was so easy and effortless.
Services was preformed as expected personal professional and friendly.
I was helped by Kevin Edwards and had an amazing experience from start to finish. It was my first time buying a new car. He never pressured me in any direction; He was informative and patient. I felt like he listened to what I needed and delivered past my expectations. I love this location's service department. I moved to a different state and the Subaru dealers here will not assist me in the lengths the South Towne service department has.
Took my daughter to look for a car. After looking at a few other lots, we found what she was looking for. Everyone there was very professional. To care of everything, and took time to explain everything to my daughter. Would recommend
Worked me right in and got the work done quickly.
Kevin, Pete, and Rhett were all super helpful and it was great to work with them! I’m super happy with my new Outback and will defiantly use Mark Miller in the future!
Even with little if any commission involved, our purchase was an excellent experience. The dealership found low interest financing, dealt with us remotely and had to navigate the registration requirements of three different states. We will definitely do business with them again and encourage others to do so as well.
My car’s battery had died temporarily. I was able to schedule an appointment for them to come, jump the car, take it in and do an oil change. They also suggested a couple other recommendations when doing their inspection. They were able to get the car back to me same day. Everything was quick and easy.
I was seen quickly without an appointment and was done within the hour!! The waiting area was clean with ample seating! This was my first time here, and I’m excited to return in a few thousand miles!
Everyone was so nice and helpful, they answered all of my questions and even stayed late to help get all of my paperwork taken care of! I'm very happy with the help I received especially from Aunndrea, Yuki, and Rhett.
Scheduling was easy, and upon arrival I was promptly greeted. Colton was friendly & professional, and thorough. He kept me updated regarding the status of my repair & trip-check, and my vehicle was ready sooner than I’d anticipated. Thank you!!!
Excellent experience! Eric and Rhett are ballers!
Samuel was awesome to help me with our car repair issues on one of our Subarus. I picked up the car close to closing time and requested If my other Subaru could have the tire pressure checked really quick and he was very willing to do that.I am sure it had been a long day for him but I was so grateful for his willingness and kindness. I always have a great experience coming to you shop from Appointment scheduling to picking up my car. Thank you!
Excellent service, quick and communicative
It is a crazy car market with needing to order the car and waiting 3 months. But Jason made me feel comfortable and we had a pleasant experience.
Great customer service. The service advisors waited for me to return. They clearly explained the issue found.
Timely polite
We ordered a new car with the expectation it would arrive sometime in January. We were pleasantly surprised when we got the call just before Christmas that it had arrived. Our sales rep Aaron was great to work with, he made the process very simple and kept us updated on progress. When we arrived to sign paperwork, he met us outside. Overall, it was one of the easier car buying experiences I have had. Very impressed with the dealership and team. The finance guy was also helpful and explained everything very well.
Matt Hansen in service was great to work with and kept me up to date and informed of the progress of the repairs on my Legacy. It appears that the technician Jayson Johnson did a great job in repairing the damage that was done when I hit the curb after sliding on the ice and snow. All the repair work along with the emission inspection, CVT service, multipoint inspection and complimentary wash was performed much sooner than I and my wife expected, and our Legacy is performing well as before. I also appreciate the CarFax report you sent me with ...
Awesome service
Each employee I dealt with were great! Especially Aspen & the communication they kept with me was excellent. I had an issue with the car that I bought a little over two years ago from them and they still went out of their way to help my situation!
Every single employee I talked to, however briefly, was extremely kind, polite and helpful. Very impressed with the staff.
great as always
I enjoyed my complimentary box lunch while my oil was changed. Can’t beat that!
Replaced my stereo quickly and provided a loaner during the process, great service.
Excellent. Great customer service, went above and beyond to answer questions. Very attentive, up front, and friendly.
Jeff was very professional and worked with me to get the exact car I wanted at the price I needed! Thanks…I LOVE my adorable little crosstrek!
Matt was very friendly and professional. Requested service and recommended services (which I concurred with) were completed in a timely manner and the total cost was fair for the services rendered. I would highly recommend your service department to any Subaru owner. Thank You!
Jeff Hall and Jerry Johnson were excellent to work with. They are professional and create trust. The experience could not have been better.
I really appreciated both the customer service on the phone and in person. I have been trying to figure out my cars problem for 1 year now and it took Matt 2 minutes to figure out what was wrong. He was well educated, polite, informative, and respectful! He was reassuring and communicative through the process of my car being in the shop. You can tell he loves his job and cares for his customers! I will always bring my car to him from now on!
Always the best experience when getting parts!
This was my 2nd visit. I had made initial contact with Old Dave in July of 2022. Because he was so helpful and informative, I started further researching the brand and periodically visiting your website looking for either a WRX or BRZ. Last Friday, the stars aligned, and Old Dave verified that a white WRX Limited was arriving the next day. I now own my first Subaru.
Went in for my 6 mos. I scheduled appt because I'm from Ogden. I drove right in. I grabbed my complimentary coffee from the impressive snack bar and headed upstairs, I talked with 2 nice, informative young gentlemen at the concierge. Went back down asked the desk if they had called my name. She went to find out status. Came out, said they just got done. I only needed oil change and tire rotation but the wait was minimal. On service description it said they would do complimentary carwash but it looked like they vacuumed also. Everyone was very professional, waiting ...
Jason helped me and my wife out so much on getting our new 2023 Outback. He answered all of our questions and kept us updated on everything going on. I would definitely work with him again.
This is our first time buying a brand new car and a Subaru. We were very impressed with the ordering process, how quick it arrived to the dealer, etc. Financing was great, and the new car orientation was extremely helpful. Roger was very helpful throughout the whole process, Robert did a great job also with our financing. I can't remember the name of the employee that did our orientation but I would give him a shout out too if I could remember! While most vehicle dealerships are charging MSRP or higher, this dealership sold the vehicle to us for ...
Kevin and Jerry were fantastic. I didn't feel like I was getting scammed like I sometimes do at dealerships
Had the best customer service at a dealership. Everyone was very professional and had vast knowledge of the veh and made me feel quite comfortable.
New battery is all I needed and a wash job
They always go above and beyond what I would expect from a dealership. I service as much as I can do on my own, but when I can't, Subaru South Towne helps me out, and isn't that hard on the wallet. Way to go, don't change a thing!
Thanks for keeping your company standards with employees.
Great service
Stellar customer service!
Five stars 😉
We as the car community appreciate your call in terminating koda, her actions against the disabled are disgusting and intolerable
Todd was so helpful as he talked us through our options in the new world buying process.
I bought my first Subaru Forester here back in 2016, and they made the buying experience stress free and enjoyable. I’m in the market for another Subaru and I definitely plan on going to Mark Miller Subaru South Towne again.
Rhett Allen at Mark Miller Subaru South Town went above and beyond in helping us replace our vehicle in this crazy market. He really went the distance, trying to chase down whats available, and kindly guided me through building my first brand new Subaru. 12/10 I would totally recommend Rhett Allen at Mark Miller Subaru South Town!